Privacy Policy for JiffyJaf
Last Updated: 01/17/2025
At JiffyJaf, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and services (collectively, the "Service"). By using the Service, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. The types of information we collect include:
- Personal Information: This includes your name, email address, phone number, payment details, billing address, and other information you provide when registering, making a purchase, or contacting customer support.
- Payment Information: When you make a purchase, we collect billing information such as credit card details or other payment method data. Payments are processed by third-party payment processors, and we do not store your full payment details.
- Order Information: We collect details about the products you purchase, your delivery preferences, and any order-related notes or requests.
- Device and Usage Information: We may collect information about your device, IP address, browser type, operating system, and usage data (e.g., pages you visit, actions you take on the website or app).
- Location Information: With your consent, we may collect information about your location to assist in providing relevant services, such as delivery tracking.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To complete and manage your grocery orders, including payments, deliveries, and customer support.
- To Improve the Service: To enhance your shopping experience, improve our website and app functionality, and customize the content you see.
- To Communicate with You: To send order confirmations, receipts, customer service updates, and promotional offers (if you have opted-in for marketing communications).
- To Prevent Fraud: To detect and prevent fraudulent transactions and maintain the security of our service.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors who assist in processing payments, delivering orders, or maintaining our website and app. These providers are contractually obligated to protect your data.
- For Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, respond to legal processes, or protect the rights, property, and safety of JiffyJaf, our customers, or others.
- In the Event of a Business Transfer: In the event that JiffyJaf is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of secure sockets layer (SSL) encryption for sensitive data and working with trusted third-party service providers for payment processing.
However, please note that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and app. Cookies are small files stored on your device that allow us to remember your preferences and activities. You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of the Service.
We may also use analytics tools (e.g., Google Analytics) to collect anonymous usage data to improve our services. These tools may track metrics like the number of visitors, page views, and other interactions with our site.
6. Your Choices and Rights
You have the right to:
- Access and Update Your Information: You can review, update, or delete your account information by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe using the "unsubscribe" link in the email or by contacting us.
- Delete Your Account: If you wish to delete your account, please contact us, and we will process your request in accordance with applicable laws.
- Request Data Deletion: You may also request the deletion of your personal data, subject to any legal or contractual obligations we may have.
7. Children’s Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. International Transfers
If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to the transfer of your information to countries with different data protection laws than your country of residence.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact.jiffyjaf@gmail.com
Phone: (786) 823-2100
Address: Kendall, Miami, FL
